The Lasting Effects of Poor Customer Service – Part 1

In today’s economy, it is even more critical to provide stellar customer service. Studies have shown that it can cost as much as five times more to attract new customers than it does to retain an existing customer.1 A quality product or service is always a serious...

FCC Economic Update: Long-term impact of U.S. drought

Drought in the American Midwest is capturing media attention worldwide. The focus is largely on the short-term implications, namely, reduced yields and high crop prices. Although the immediate impacts to producers are obvious –- positive for crop producers and...

New On-line Tool for Cover Crops

Many growers include cover crops in their farm management. A new on-line tool is available to Ontario growers and agri-business to help in the selection of cover crops. The Crop Cover Decision Tool was first developed by the Midwest Cover Crop Council (MCCC), with a...

Biochar and Northern Soils

For farmers in the Yukon, cooler growing conditions, nutrient deficient soils, lack of processing opportunities and high shipping costs are some of the major challenges. However, industry and research efforts are in progress to bring some new innovations and benefits...

Do you believe in your abilities?

What if success relied, first and foremost, on our beliefs and not on our true ability? In the opinion of some, self-efficacy (SE) determines success. This concept refers to a person’s beliefs about their ability to act in order to accomplish certain goals. This...

Have you already tried to put the toothpaste back into the tube?

The years go by, but they are never the same! Each brings its own set of challenges, and 2012 will be no different. Spring frost in fruits, excess water in the west of the country in the spring and severe drought in eastern Canada, and sharp increases in food prices...

Prairie ranchers go global

Every day, in places around the world, people walk into restaurants and are told they’re in for a special treat because they’ve ordered Heritage Angus Beef. In southern Ontario, putting Heritage Angus at the centre of its marketing campaign has fuelled the success of...

Mission accomplished

For years, Tom Cox’s life was full of the kind of excitement you don’t get growing corn and soybeans. It started back in 2002, when he and other farmers and residents of Brant County, Ont., boldly announced they were going to raise $86 million and build an ethanol...

Growing dollars and sense

A lot of judges were scratching their heads when Brett Sheffield showed up at the ‘Central Canada’ finalist of a major competition for young entrepreneurs. How had a young farmer from Pilot Mound, Man., managed to beat out hundreds of entrants, including MBA students...

Small business, big payback

You could call Tobin Schlegel’s goats a sideline, but that wouldn’t do justice to their powerful role in the development of his farm, or Schlegel himself. The 29-year-old can now joke that when he and wife Erin first started farming, they would have “made more money...